Refund Policy
3. Return and Exchange Policy
We are happy to help if you need to return or exchange your order. Please note the following guidelines:
Return Window: Items can be returned within [e.g., 30] days from the date of purchase or delivery.
Condition of Items: Returned items must be unworn, unwashed, and have the original tags still attached.
Non-Returnable Items: For hygiene reasons, certain items are final sale and cannot be returned, such as [e.g., underwear, swimwear, earrings, personalized/custom items].
Process:
Contact us at sales@legendaryaddae.com with your order number and the items you wish to return.
We will provide you with a return label and instructions.
Once the item is received and inspected, we will notify you regarding your refund status.
Refunds and Exchanges: You can choose a full refund to your original payment method, an exchange for a different size/color, or store credit.
4. In-Store Policies (if applicable)
Fitting Rooms: We ask that customers limit the number of items taken into the fitting rooms and ensure all items are returned to staff or the designated area.
Code of Conduct:
We expect all customers to be respectful towards our staff and fellow shoppers. Disruptive behavior will not be tolerated.